How Itron India Achieved Global Recognition for Excellence in Automated Service Monitoring with their FMInfinity Deployment

At Itron India, delivering excellence in asset management and service monitoring is not just a goal—it’s a commitment. With critical assets spread across multiple global locations, the need for an advanced, reliable service monitoring system was essential. To address this challenge, Itron turned to FMInfinity, and the results speak for themselves.

By deploying FMInfinity’s AI-driven solution, Itron India integrated an advanced platform that provided real-time insights, seamless monitoring, and proactive management of their critical assets. This platform not only enhanced their operational capabilities but also enabled them to optimize asset performance and prevent unplanned downtime across regions.

The success of this initiative culminated in a significant achievement—Itron India was awarded the prestigious "Global Best Practice for Automated Service Monitoring for Critical Assets" as part of an extensive global security audit. This recognition is a powerful endorsement of FMInfinity’s solution, reflecting its ability to improve the reliability, security, and performance of Itron's assets worldwide.

FMInfinity’s integration of IoT and digital twin technology played a key role in this achievement. These advanced technologies empowered Itron to monitor their assets in real-time, making data-driven decisions that enhanced operational efficiency and mitigated risks. The ability to track and optimize critical assets proactively has set a new standard for how global companies can manage and maintain their infrastructure.

“This award underscores Itron’s ongoing commitment to operational excellence and innovation," said Rodil Paolo Javal, Internal Audit Manager at Itron. "By leveraging FMInfinity’s cutting-edge technology, we have not only improved our asset monitoring processes but also set a global benchmark for service excellence in the industry.”

This prestigious recognition marks a proud milestone for Itron India, and FMInfinity is honored to be part of their journey. Together, we’ve demonstrated how the right technology can drive meaningful transformation, create value, and set a new standard for automated service monitoring in the industry.